Resources

Canada's System of Justice

This booklet provides a comprehensive overview of the Canadian legal system, including its origins, key principles, judicial structure, and the role of the public.

Citizenship and Immigration Canada
Citizenship and Immigration Canada is a department of the government of Canada. Using the department’s website you can apply for citizenship or permanent resident status, learn about living in Canada, and access many helpful resources. The website is also available in English and French.

 

BC Newcomers' Guide
This publication provides practical information to help newcomers settle in BC. Topics include The First Few Days, Health Care and Education. While the guide does not focus on the legal system specifically, there is a chapter about the law. 

 

ImmigrantLegal.ca
ImmigrantLegal.ca provides a service agency directory, fact sheets, forms, frequently asked questions, instructional videos and related website links - all on the topics of Employment Standards, Residential Tenancy, Family Law and Domestic Violence. Some resources are available in more than 10 languages.

 

Courts of BC
This website has videos that will teach you about British Columbia’s three courts: Provincial Court, Supreme Court and Court of Appeal. You will learn how the courts work, the types of cases they hear and common legal terms. The website is only available in English.

 

 

Courtprep (Prepare for Court)
An interactive website that helps to prepare for court. It explains the justice system process, features an interactive virtual courtroom, and offers tips for witnesses. Available in English and French.

 

Supreme Court BC
This online help guide provides a range of information on British Columbia's Supreme Court. The site features introductory videos and provides self-help resources for Civil Matters, Family Law and Criminal Law. Key resources include: Civil Guidebooks, Legal Help and Information if You Represent Yourself, Court Tips for Parents, and more....

 

Courthouse Protocols
A courthouse is a traditional, formal environment which warrants a respectful, sensitive and serious attitude from the public. This document lists many of the directions that should be followed upon entering both a courthouse and a courtroom.

ProvincialCourt.bc.ca 
This website provides a broad range of information about BC’s busiest court. Provincial court hears about 90% of criminal trials, and it has special divisions for youth court, family court, and Small Claims Court.

Small Claims Court
This website will teach you about Small Claims Court, where you may handle your own case for claims up to $25,000. You will see answers to common questions about the court and learn about what cases the court hears.

JusticeBC.ca 
This Ministry of Justice website provides a broad range of information about BC’s justice system. Most of the content currently focuses on criminal matters, but in time, family and civil information will also be added.

Your Human Rights in BC
This series of five videos – available in English, Mandarin and Punjabi - teaches immigrants about human rights in BC and Canada. Discrimination occurs when someone treats you differently based on your personal characteristics. In the videos, workshop participants get answers to their questions about discrimination and learn more about their human rights.

 

Alternatives to Going to Court
Some legal disputes can be solved more effectively, faster and cheaper outside the court. This guidebook gives an overview of alternatives to court, such as negotiation, mediation, neutral evaluation, and arbitration.

Dial-A-law
Dial-A-Law is a library of legal information available in audio and text form in English, Simplified Chinese and Punjabi. You can have the option of viewing text-based information or listening to audio recordings of the information on your computer or over the phone (604.687.4680; 1.800.565.5297). All the information is presented in a Question-and-Answer format.

PovNet
PovNet provides online tools that facilitate communication, community and access to information around poverty-related issues in British Columbia and Canada. It works to collect relevant news and resources of use to advocates, community workers, marginalized communities and the general public.

Legal Services Society
The Legal Services Society’s website has a great deal of information on many legal topics. You can also find “self-help kits” to help you do some things yourself, like handling your own divorce.

Clicklaw
Couldn’t find the right resource? Search Clicklaw.
Clicklaw is a website that features legal information and education from more than 24 public legal education contributors. The resources available through Clicklaw were designed to be used by the public and those helping the public access legal information. Clicklaw: Solve Problems. Find Help.

More Canadian Justice System Resources

Charterpedia: legal information about the Charter
Charterpedia provides legal info about the Charter and contains information about the purpose of each section of the Charter, the analysis or test developed through case law in respect of the section, and any particular considerations related to it. Each Charterpedia entry cites relevant case law. More details
Online Complaint Form for Consumers
The CCTS helps resolve customer complaints about telecommunications and TV services. If you can’t resolve a complaint with your service provider, use this form to submit your complaint online. More details
Online Complaint for Consumers
BBB helps resolve disputes that relate to marketplace issues experienced with the services or products a business provides. This page has information about complaints that BBB can and cannot handle. The link to the online complaint form is available at the end of the page. More details
Dealing with a Death
Practical steps to help you and your family deal with a death of a loved one. Learn how you can prepare for a death in the family, what you should do immediately after a death, what is involved when making funeral arrangements, and steps to take next. More details
Complaints for Telecom-Television Services FAQs
The CCTS helps resolve customer complaints about telecommunications and TV services. This FAQs tell you when and how you can submit a complaint about your service provider to the CCTS. The website also has an online complaint form. More details
Justice Education Society Citizenship and Immigration Canada Welcome BC City of Vancouver